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Terms & Conditions and Privacy Policy

Terms and Conditions and Privacy Policies

The Privacy and Personal Data Processing Statement helps you understand how we collect, use and protect your personal data when you use our services or visit our Website.

You can obtain additional information or clarify any doubt about this Privacy Statement and Treatment of Personal Data, simply by referring your questions to:


Privacy and Processing of Personal Data Statement

 Pieter & Mook, Lda is committed to protecting the privacy of the Data Subject in the use of its products and services, as well as to developing technology that offers the best and safest online experiences.

Data Subjects are given the possibility to browse most of Pieter & Mook, Lda’  s websites without having to provide personal information. However, sometimes information is required for the provision of services requested by Data Subjects.

By providing your personal data  to Pieter & Mook, Lda the  Data Subject acknowledges and consents to their being processed in accordance with this Statement of Privacy and Treatment of Personal Data and with the rules and principles contained in the respective terms and conditions of the services used. The consent of the Data Subject is given freely, specifically, informed and unequivocally that he consents to the processing of the data concerning him. To this extent and with regard to the processing of personal data, the Data Subject must read this Privacy Statement together with the Terms and Conditions that regulate the offer of the various products and services of Pieter & Mook, Lda. If it is Pieter & Mook, Lda ‘s intention to make any changes to this Statement, we will post those changes on this page so that you can see the type of information we collect and how we use it. 


What is personal data?

Personal Data means any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person (Data Subject). A person who can be identified directly or indirectly, in particular by reference to an identification number or to more specific elements of his physical, physiological, psychic, economic, cultural or social identity, shall be considered identifiable.

Data Collection

What is the purpose of the collection of personal data?

As a rule, the personal data collected from the Data Subject are intended for the provision of the Services provided by Pieter & Mook, Lda., the management and evaluation of the contractual relationship with the Data Subject, the adaptation of the services to the needs and interests of the Data Subject, and information actions.

Your personal data will also be processed to respond to your questions, suggestions or complaints.


Who is responsible for the processing of personal data?

The person responsible for the processing of personal data is Pieter & Mook, Lda.

Subcontractors, Communication and Transfer of Personal Data

Personal data may be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, in particular when they are necessary for the resolution of disputes relating to billing and for activities related to the protection of public security, defense and security of the State and the prevention, investigation and detection of criminal offenses.

 Pieter & Mook, Lda may also use subcontractors for all or part of the purposes identified above, as well as for the maintenance, hosting and management of its computer systems and equipment, under the terms allowed by the legislation that regulates the processing of personal data, being these entities obliged to keep confidentiality and to guarantee the security regarding the data of the Data Subject of Pieter & Mook, Lda.a that,  for this purpose, they have access to, and shall not use such data for any other purpose, or for their own benefit, or relate them to other data they hold.


Data collected automatically

Visitors’ domains and IP addresses are automatically recorded. This information does not identify the user, but only the computer used to access the site. This data is analysed globally to see where in the world the website is being used in order to ensure its coverage, allowing our service to the user to be improved. The personal data of each user is not subject to collection and analysis in this process.


What is the retention period of personal data?

Your personal data is kept only for the period of time necessary for the provision of the service or product, or for the fulfillment of legal obligations of Pieter & Mook, Lda..



What are Cookies?

“Cookies” are small text files that are stored on the equipment (computer, tablet, mobile phone) through the internet browser (“browser”) and that are usually used to retain information of the visit to the website between several sessions (e.g. preferences, pages visited, etc.).

Cookies are used by most websites on the internet with the ultimate aim of improving the user experience.

How can you block the use of Cookies?

Your browser allows you to manage cookies in the configuration options, and you can even block all cookies from Pieter & Mook, Lda.

Rights of the Data Subject

Right of access, correction, opposition and deletion of personal data

Under the terms of the applicable legislation, the Data Subject is guaranteed the right of access to the data that directly concerns him/her, and may request its correction or addition, contacting for this purpose Pieter & Mook, Lda through the contacts made available.

The Data Subject may also, at any time, oppose the processing of the data, with the exception of those strictly necessary for the provision of the service, and for this purpose must contact Pieter & Mook, Lda. in writing or by e-mail address: info@pieterandmook.com



 Pieter & Mook, Lda does not guarantee that the Site will work uninterruptedly, be free of errors or failures or that it will be available on an ongoing basis.

 Pieter & Mook, Lda makes its best efforts so that the Site does not have any type of virus or other elements of the kind dangerous to your computer. However, since Pieter & Mook, Lda cannot  fully control the circulation of information over the Internet, it cannot guarantee that they do not contain any type of virus or other elements that may damage your computer.

To ensure the security of the Site, Pieter & Mook, Lda may, at any time and without prior notice, take the necessary measures to ensure the integrity, security, continuity or quality of the Site, including restrictions or limitations of access. 


Validity of the Terms and Conditions of Use

If any part or provision of these Terms of Use is unenforceable or conflicts with applicable law, the validity of the remaining parts or provisions will not be affected.


Applicable law

Portuguese law applies to the management, administration, use and application of the Terms of Use of the Website.


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